Sunday, December 12, 2010

POS MALAYSIA sucks

On Thursday 9/12/10, my wife went to Pos Malaysia Taman Sri Sentosa (Jalan Klang Lama, Kuala Lumpur) to send an important mail to Alor Setar by registered mail. She was given the 'red' sticker with number RD721518801MY.
On Monday 12/12/10, the recipient in Alor Setar said the mail still not received. We then clicked on Pos Malaysia web page to track the registered mail but the Web replied no such number was found.
On Tuesday 13/12/10, my wife went back to Pos Malaysia Taman Sentosa but the clerk said nothing could be done by her office. She asked my wife to go to Pos Malaysia's Post Processing Center (PPC) at Persiaran Perkilangan at Section 21 Shah Alam to check as that is the likely place where our registered mail has been stuck for past few days.
Instead of going that, we called Pos Malaysia hotline 1-300-300-300 at 2.30pm Tuesday, and the lady replied that she could not found the number either on her computer thus she could not track. So where is our important letter??
In afternoon 13/12/2010, we went to the PPC Shah Alam. Alamak! the staff there confirmed my registered mail has been been stuck in the complex and not processed yet, thus the track number not keyed into system of Pos Malaysia. They promised to get the letter to Alor Setar in next 2 days!!! We wondered though if the staff has indeed 'seen' our mail inside his office. Apparently a big mess is ocurring inside this PPC complex.
If I have sent the letter by ordinary mail on 9/12 (instead of registered mail), it probably already been received by receipient in Alor Setar
We hope (which should not be the case with this national letter service) the recipient in Alor Setar will receive the important letter before end of this week

Thursday, December 9, 2010

Paying summons is really a pain and waste of human resources

I reached KL Traffic Office at about 09am 09/12/2010 and got my ticket number after the 300th. Already a big crowd was in and outside the payment office. Alas, then I realised the computer at the PDRM had been offline. Everyone fumed!! Finally at about 10am, the computer came back on line.
I was finally called called to the counter at about 2pm. Upon checking with the clerk, I was informed my few cars had 3 outstanding summons back till 2008!!! Yet, the web sites of 'Rilek' and 'myeg' both previously (25 Nov and 3 Dec 2010) said I did not get any summon!! I checked with the counter clerk on my wife's car and she also got a ticket in 2009, yet again previous check on the 'Rilek' and 'myeg' websites failed to show she got any 'saman-ekor'.
All our 'saman-ekor' were beating the traffic light!! I was surprised as I /my wife might have went through traffic light when the light was yellow, but we never went though a RED light. Havig waited so many hours just to reach counter , I did not wish to argue further on relevancy of each summon. I paid the 50% reduced fine and left the office.
And yah- I don't agree with saman-ekor as I doubted accuracy of each of the summons

Wednesday, December 8, 2010

PDRM e-providers are doing a dismal job

In Early Nov 2010, I went to JPJ renew my road tax but was informed I have a 'saman-ekor' by the police PDRM. Instead of 12 month road tax, I was allowed to renew for 6 months, until I settle my summon.

I later found out there are 2 e-providers to check summons, one is 'rilek', the other is 'my eg'. Upon clicking on both sites, registered on line, got acknowledgement by emails from both 'rilek' and ' my eg', I then typed in either my IC or car registeration.
Alamak, both sites said I did not get any summon.

It has been 5 weeks since my first check on these e-providers, and I checked again on both sites by 7th Dec. However, both sites still said I don't get any summon. I went to Traffic Police Department in KL, but did not manage to get the service to check summon as their numbers for clients were all given out by 11pm. A traffic police officer commented that 'rilek' and 'myeg' do not have upated summons.

What is the point of getting e-providers if they are not competetnt to update its contents, in this case, summons issued more than 1 month ago?

Bus overtaking in a dangerous manner

On the night 3 Dec 2010 while driving from Johore to KL, there were few buses driven at about 110kmph and overtaking slower lorries, especially on the 2-lanes towards Malacca (3-lanes from Malacca to KL). Nealy all these buses overtook lorries with sufficient notice and safe distance to other road users, thus I do not have problem with their speeding. Unfortunately, there was one bus (body painted red, company name start with DE.....) which tended to overtake with very short notice, practically forcing other cars to slow down quickly behind it. My daughter in my car said this bus company was involved in the recent tragic accident in Malacca which killed many passengers. I was surprised as I thought this bus campany was suspended, unless the suspension only applied to MALACCA route!!