DO NOT MAKE SPECTACLE AT THIS LIVERN EYE CARE,. The boss hass another shop along same row.
I made a new pair of spectacle at this shop recently, and everything was ok. So when my daughter (Ms X) wanted a new pair, I took her to this LIVERN EYE CARE before CNY 2014. Ms X wanted same power and the lady boss of this shop used her equipment to extract 'power detail' from the lenses. Lady boss of LIVERN did not advise to check power in view of the young age.
MS X went alone to collect the spect and paid full amount RM480. Upon reaching home she complained not comfortable and I scolded her then why she did not test the spec well yet paid the full amount. She called up LIVERN and the man boss advised Ms X to wear it on let the eyes get used to it! Without even suggesting to come to shop to check.
I took Ms X to LIVERN. Man boss not in while the lady boss took the spec and put under equipment, and said 'aha, misalignment'. She said to come back after CNY which we did and Ms X said better now.
She flew back to Melbourne and later called back to complain still not ok. She went to local Melbourne optician who checked the LIVERN's spect and gv her an eye test. The reading of the eye testing were very similar to that used in LIVERN . Optician said the LIVERN's lens is still out of focus. MS X paid to make one new pair at this Melbourne local shop and she said fitted her very well. no headache
Ms X mailed me the LIVERNspect with the eye test results which I took to LIVERN. Lady boss insisted that her eye tests results differ from the power used by her shop to prepare the lens. She told me that Ms X did not want eye test and lady boss said young ppl eye's powers shifted very fast. I told here then why you did not insist to gv eye test in the 1st place. I told here eye-testing results are similar to power used by yr shop, it is the 'focus' that is out.
Lady boss said I hv to pay extra RM100/- . I 'watsapp' Ms S who said better don't to any more with LIVERN (a cheating shop) then, and asked for refund. I met the man boss who declined to refund.
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