MAS lost the hiking bag on flight Miri-Muru Cave

In early morning 7.20am 16/04/2011, my daugher LC with her friends took AIRASIA flight to Miri.At Miri airport, they took out the hiking bags etc and put them to MAS counter for afternoon departure to Mulu- they intend to hike to the pinnacles 17-18-19th April. Upon arrival at Mulu, LC's hiking bag did not come with the flight. Horror struck, Panick!! That bag has all the suitable shirts and pants for hiking. Jane and her friends had planned this hiking for the last 3 months, and LC has taken 5 days leave from her work in Singapore. LC called her friends in Miri to approach Miri MAS Airport. By 4pm, MAS still did not know where had that hiking bag gone to. Then LC recalled at about 1pm while in Miri, she was informed by leader (Ms Lee whose brother John made the booking arrangement, flight and hotel, Mulu Park etc) ) of this hiking group that John said a AIRASIA lady called up to advise LC's bag is left in AirAsia office!. LC did not pay attention as she was sure she has checked in all correct bags into MAS flight to Mulu departure 2pm. Safe and sound! LC called me in KL and informed the incident. I called John who then sms me the earlier contact number of AirAsia who advised LC's bag was in AirAsia office. I called the given number. Behold!. That number belongs AirAsia Kota Kinabalu-- LC's bag which should be on the 2pm MAS flight to Mulu has instead been taken on an earlier AirAsia flight to Kota Kinabalu. How come? I then made inquiry with MAS and AirAsia. It turned out that both MAS (Mulu flight) and AirAsia use the same conveyor belt. AirAsia staff has taken LC's hiking bag off the belt and loaded on flight to KK (but why ? ). I managed to get staff contacts of baggage section in AirAsia KK, MAS Miri and MAS, Mulu. But I am outside their system. We have to get the hiker bag to LC in Mulu whose group will start their hike to base camp 5 before continuing to the pinnacle. Else all her efforts and money will wasted on this trip to Mulu. Everyone (all above logistic and myself)) agreed that the Hiker bag must reach LC as early as possible. Missing link is the MAS baggage staff in KK. Until 7pm, no one AirAsia KK and MAS Miri) managed to contact them to accept hiker bag from AiaAsia KK, and then deliver by next available MAS flight from KK to MAS Miri which will then send the Hiker bag by morning MAS flight to Mulu. If the missing link can be connected, then LC 's nightmare (and mine) will be over!! By 11pm, I managed to get to MAS Miri, who gave the good news that the hiker bag will arrive Miri by morning for subsequent flight to Mulu. Syabas to MAS and Air Asia - I stiill hv to shout SYABAS after going through hell to worry about LC