Friday, October 14, 2011

Insurance companies can be rascals-policy HQ -S0016555

I recently re-purchased medical insurance plan for my children and wife. But I did not buy for myself as it is expensive. When I signed up the polices for them, it brought back memory in 2009.

From 2001 till 2009, I purchased a family medical plan for myself and my family members. Annual premium was RM3,500 for 4 of us. The policy was issued by Jereh Insurance (subsidiary of Hong Leong group) but marketed by Sihat Rakyat. I read the terms and conditions and aware of the cause of '...right of Company the cancel the portfolio ...''. I inquired every year with Jerneh to buy this medical plan direct from Jerneh, but I was informed that though medical plan ccame from Jerneh, it was marketed by Sihat Rakyat and I must buy from Sihat Rakyat.

My wife had utilised the plan at private hospital in PJ. Jerneh Insurance was prompt to approve her admission to the hospital and subsequent compensation for follow-up medical visits. Alas, in 2009, I receiveda letter that Jernsh wanted to withdraw this medical plan, and if I were to buy another medical plan, we have to go for new medical check up. I wrote letter to Jerneh to complain but its GM (technical) replied that Jerneh was exercising the clause' .... right of Company to withdraw the portfolio.....'. Despite the good reputation of Hong Leong Group, its subsidiary Jerneh can do such to its clients. So, beware , regardless of the whichever insurance companies, as long as there is such a clause '' ..right of Company to terminate or cancel portfolio..', don't buy insurance from such company. Never know when they will do this to you. Over the years 2011-02009, my h ealth has deteriorated and pre- conditions have existed. My own insurance policy would have been expensive. I elected Not to buy new medical further policy for ownself, while I bought for my wife and children.

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